I left checked the one that prevents hybernating during backup process. I don't know how that might be programmed, but I unchecked it for these two batches. The specific choice which may have been the problem (but there may have been some others) is to begin backup on startup. It remains to be seen if the problem was in this area. I have now started two backups, the second one is in queue. I did not find that checked on any of my list of backups of various partitions, but I found some others which may have been the cause. Somewhere in these postings something was mentioned about an advanced setting - to run when idle. I had (am having) the same problem with queued stuck. Otherwise use the forum with the understanding that it is a community effort. If you are looking for certified Acronis Technical Support that you should submit a case by going to and clicking on Contact Support. Please understand that Acronis only moderates the forum and does not have a commitment for answering all questions posted on the forum. Please note that ProgramData folder can be hidden on particular systems.ĥ) Start Acronis services anew and check if the application works as expected. To solve this issue you will need to re-create the product's database (backup tasks need to be reconfigured after that):ġ) delete all tasks using task zap commandģ) terminate the following processes in task manager: trueimagemonitor.exe, tibmountermonitor.exe, trueimage.exe, trueimagehomeservice.exeĤ) rename the folders C:\ProgramData\Acronis\TrueImageHome\Scripts and C:\ProgramData\Acronis\TrueImageHome\Database (e.g. This issue occurs when some other backup job is marked as “running” in Acronis Scheduler, which is able to run only 1 task at time. Unlike Acronis, it appears to just work with the same basic script (daily incremental).
I've been looking at switching to EaseUS and have been doing testing with their free 30 day trial. I will hit problems and I will delete the backup job and start over. I believe I also have a problem with cleanup but I can't get enough daily runs to verify this. I've been an Acronis user for 10 plus years and the software gets buggier each release. Unfortunately it didn't happen in the 30 day window after purchase. This has been going on for several months. The scheduled job may work another couple of days but then again same thing.
I have found that if I open Acronis and stop the Queued job, then use task manager to end the Acronis tasks (scheduler, etc.), I can say backup now and it runs. However, my wife's might run one or two times and then, like others here, get hung up in a Queued state.
I do daily backups and mine pretty much complete as scheduled. I have Acronis running on two computers, mine and my wife's.
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